AuditREQUEST

The Discovery AuditREQUEST program is designed to support the increasing demands that providers’ face in complying with independent and RAC auditor requests for medical and billing records. Driven in part by the CMS expansion of the RAC initiative and by the audit activity increases from insurance companies and others, the healthcare providers’ requirements to comply with audit requests have become more arduous and burdensome. As a result all providers must implement a thorough, effective, documented process to manage these requests. These requests put a premium on timeliness, and the increased volume is taxing the limited resources of health care providers, exposing them to compliance problems and potentially significant financial chargeback.

With AuditREQUEST, and our innovative, proprietary information management system and secure web portal, StatusNOW, you take control of the process of requesting needed information to meet audit and RAC requirements. Create, prioritize, retrieve, and track, your audit requests in one system, with improved responsiveness and results.

Discovery Health Record Solutions can provide everything your audit and/or RAC coordinator needs:

• Log, track, and aggregate all medical record requests in a central location
• Establish processing priorities
• Retrieve and present records for review
• Fulfill requests on-site or through Discovery
• Provide proof of delivery

Compatibility: Use our proven medical record request and ROI services alone or in combination with other tools to manage RAC requests. Either way, Team Discovery can help you meet the additional challenges and financial exposures that may result from these burdensome audit initiatives.

Discovery Health Record Solutions has the flexibility to implement a custom audit solution with defined responsibilities that makes sense for the way you do business.

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