Audit Management Support (RAC)

Discovery provides tools and support to assist healthcare providers in the management of audit requests. Our AuditREQUEST solution is designed to address the increasing demands that providers’ face to comply with RAC and independent audit requests for both medical and billing records. Driven in part by the CMS expansion of the RAC initiative and by the increases in audit activity from insurance companies and other third parties, the healthcare providers’ requirement to comply with audit requests has become more arduous and burdensome.

The expansion of these programs requires that every provider be alert to these requests and prepared to effectively manage and track all of them. It is imperative that responsible healthcare professionals implement a thorough, effective, documented process to manage these requests. This process must put a premium on timeliness, and that requirement, plus the increased volume is taxing the limited resources of health care providers, and exposing them to compliance risks and potentially significant financial chargebacks.

Discovery Health Records Solutions has the tools and systems, AuditREQUEST, you need to supplement your internal process and help manage any type of audit request. Discovery can provide the tools your audit or RAC coordinator needs:

• Log, track, and aggregate all medical record requests in a central location
• Establish processing priorities
• Retrieve and present records for review
• Fulfill requests on-site or through Discovery
• Provide proof of delivery

Compatibility: Use AuditREQUEST and our proven medical record request fulfillment, and ROI services alone, or in combination with other tools to manage RAC and independent audit requests. Either way, Team Discovery can help you meet the additional challenge and financial exposure that may result from these burdensome audit initiatives.

Discovery Health Record Solutions has the flexibility to implement a custom audit solution with defined responsibilities that makes sense for the way you do business.

Our Focus Health Records -
Your Focus Healthcare

The number of audit requests has increased healthcare providers’ workload and financial exposure significantly.