Release of InformationAudit Management SupportInternal Request SupportDocument Management ServicesMedical Document Retrieval



Team Discovery...

...is exclusively focused on fulfilling requests for medical records, including Release of Information (ROI), RAC, independent audits, and internal requests, allowing you to better manage the complex challenge of providing quality, affordable healthcare in today’s dynamic regulatory environment. Our services address the increasingly complex requirements of satisfying all types of medical record requests and effectively managing the heightened risks associated with HIPAA and the HITECH Act. At Discovery - our focus is on health records, so that your focus can be on healthcare.

We emphasize industry best practices, mandatory annual HIPAA training for all employees, and CRIS certification through the AHIOS Institute for managers and supervisory personnel. We believe patient confidentiality is non-negotiable and…

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Compliance & Security Matters

Healthcare professionals are required to satisfy qualified requests for medical records, including those for Release of Information (ROI). This process is regulated and monitored by HIPAA and governs Protected Health Information (PHI) and sets out penalties for breach that have been increased as part of the HITECH Act.

Discovery Health Record Solutions has the systems and experience required to ensure that you meet this responsibility. We have implemented industry leading HIPAA compliant processes and security systems including...

Compliance

HIPAA
HITECH Act
Meaningful Use

Security

• VeriSign 2048 bit certificate
• Credant encryption software
• Closed loop - cycle redundancy check
• "Medical Records Lockbox"

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Technology, People, and Local Commitment

With over a decade of experience, Discovery Health Record Solutions is focused solely on the information management needs of the healthcare industry. Our proprietary management information system and secure web portal, StatusNOW, is designed to securely and efficiently fulfill any type of medical record request, including Release of Information (ROI), RAC, independent audits, and internal requests.

Our ability to achieve the right blend of technology and people has allowed us to expand rapidly, serving both local and national healthcare providers. We consistently exceed our customers’ service expectations in pursuit of our goal that – every customer recommends Discovery. We have accomplished this by maintaining a personal level of service, with industry experienced and certified field operations management based in local markets to...

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